Privacy policy

Nuvora Studio ("we") runs this website and is responsible for your personal information under the Protection of Personal Information Act (POPIA). This page explains what we collect and what we do with it, in plain words.

What we collect

When you send the enquiry form we receive your name, business name, email, phone number (if you give it), and what you write. We also keep the date, time and your internet (IP) address to stop spam.

Why we collect it

Only to reply to you, prepare a quote and, if you become a client, to run your project and send invoices. We do not sell or share your details for marketing.

Where it is kept

On our web hosting and in our private staff portal, which only JP and Nicole can log in to. Enquiries that never became a project are deleted after 12 months. Our hosting and email providers may store information on servers outside South Africa; we only use providers that keep it secure and private, as POPIA requires.

Cookies

This website uses one small cookie that keeps the contact form working and secure. We do not use advertising or tracking cookies.

Other services

If you contact us on WhatsApp, email or social media, those services' own privacy policies apply.

Your rights

You can ask us at any time to see, correct or delete the details we hold about you, or object to how we use them. If you are unhappy with how we handle your information, you may complain to the Information Regulator (South Africa) at inforegulator.org.za.

Contact

Nuvora Studio, Port Elizabeth, South Africa
Email: info@nuvorastudio.co.za